Welcome to Your Telehealth Appointment
We’re glad you’re here! Joining your virtual session is simple:
IMPORTANT: Please read all instructions below before joining your session.
Ready to Check In?
Click the DOXY link well before your scheduled time so you can test your setup and be ready to begin.
💡 Important: Please write your full name when entering the waiting room so your provider knows it’s you!
You’ll enter the virtual waiting room, and your provider will join you shortly—just like an in-office experience.
💡 Tip: Bookmark this link for easy access to future appointments
Making the Most of Your Visit
Before You Connect:
01
Find Privacy
Find a quiet, private space where you feel comfortable talking openly (we ask that you attend the appointment alone for privacy).
02
Test Connection
Test your internet connection and device.
03
Check Lighting
Have good lighting so we can see you clearly.
04
No
Driving
For safety, you cannot be driving during our session.
During Your Session:
01
Camera Position
Position your camera at eye level with your face centered on screen (camera must be on for the session).
02
Check Audio
Check that your audio is working and volume is adjusted.
03
Close Other Apps
Close other apps to improve connection quality.
If Your Provider Is Running a Few Minutes Late
Your provider is sometimes running a few minutes behind—we appreciate your patience! If it’s been more than 15 minutes or you’re experiencing technical issues, please call the office to check in at 804-416-5226.
Looking forward to seeing you soon!
